Outlook sending messages that I really don't send. No viruses detected.
December 2nd, 2007 | by Paul Grossman |by Paul Grossman, PAULGRO Consulting LLC
Here is a message I’ve posted to the microsoft.public.outlook newsgroup:
I am having trouble with Outlook 2007 when I send an email message, it sends 4 additional messages that do not appear in my Sent items folder.
* I verified that there was only one message in my outbox before I click send/receive
* Status message at bottom right always says “sending 1 of 5″ (there is always 4 additional messages sent)
* I ran Virus scan (both McAfee) and Webroot SpySweeper and both found no traces of spyware, malware, viruses, worms, etc
* I have McAfee email virus scanning running at all times (no messages saying mail w/duplicate subjects sent)
* I changed my outlook settings so that send/receive is not scheduled nor automatic (I have to click send/receive to send messages)
* Also, I have not sent any read receipts, as I understand that might have been one reason… that’s not the reason in this case.
The only message that appears in my Sent Items is the one message that I actaully sent. The additional 4 that the status bar said it sent do NOT appear in Sent Items. There was also no additional messages in my outbox
This happens for every e-mail message I send.
How can I catch these extra 4 messages that are sent with every e-mail?
How can view what these extra 4 messages are? There is currently no way of either seeing these 4 messages nor detecting what they are.
I will check the newsgroups and let you know what I’ve learned. I will also be posting in the ICCA message boards as well.
2 Responses to “Outlook sending messages that I really don't send. No viruses detected.”
By Paul Grossman on Dec 22, 2007 | Reply
This comment was originally posted on Tue, 12/04/07.
No problem. Only cosmetic. Not really sending >1 message.
By Paul Grossman, PAULGRO Consulting LLC
Many thanks to Brian Tillman, Outlook MVP, for helping me find that what was happening is that Outlook 2007 appears to send a message for each E-mail account I have set up in outlook. So based upon the threads that Brian found, the problem I was experiencing was only a cosmetic one and outlook is not really sending out multiple messages - but it appears that it is sending one for each email account I have set up.
So the good news is that only one message is being sent for each one I actually send.
Below is an excerpt of Brian’s posting to the microsoft.public.outlook newsgroup showing his findings as well as a link to see other similar newsgroup postings.
"When Outlook 2007 came out, there was a problem with it such that it it would appear to send extra messages, where the extra number depended on the number of accounts you have. This problem was reported in these newsgroups in September. I don’t recall if a solution was ever found or what the cause might have been. See these threads:
Outlook 2007 Extra Messages Posts"